Disclaimer
This content, including any written material, audio, video, or virtual consultation, is provided for informational and educational purposes only and is not intended as a substitute for professional medical legal or financial advice, medical diagnosis, or treatment.
Although online consultations may provide information on general health and lifestyle matters or suggest potential options to support your health, they are not intended to replace in-person consultations with qualified healthcare providers who can assess your medical situation thoroughly. I am not attempting to diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition.
Always seek the advice of your doctor or physician or other qualified health provider with any questions you may have regarding a medical condition and before undertaking a new healthcare regimen. Do not disregard professional medical advice or delay seeking it because of something you have read, seen, or discussed in an online consultation.
Online consultations may have limitations, including the lack of a physical examination, and should not be used as the sole basis for diagnosis or treatment decisions, especially in urgent situations. In the event of a medical emergency, immediately call your doctor or local emergency services.
This online consultation service does not establish a healthcare provider-patient relationship in the way that in-person care does, and reliance on any information provided in this format is solely at your own risk.
This consultation is provided for informational purposes and may involve communication in a language other than your primary language. Efforts will be made to provide accurate information; however, misunderstandings or misinterpretations may arise due to language differences. Terminology, nuanced symptoms, or specific advice may be affected by translation limitations, which could impact the quality and accuracy of the information provided. I am not responsible for any errors and omissions arising from translation, adaptation or otherwise.
TERMS AND CONDITIONS
Services: Tsvetelina Stoeva-Slavova will provide the patient with the agreed upon services in accordance with the best practices and standards of care.
Payment: The client will be responsible for paying all fees and charges for the services received in accordance with Tsvetelina Stoeva-Slavova’s published fee schedule. I accept payment by credit or debit card. Usually I require payment in full in advance for appointments.
Confidentiality: Tsvetelina Stoeva-Slavova’s will maintain the confidentiality of the patient's personal and medical information in accordance with applicable laws and regulations.
Cancellation and rescheduling: The patient must provide Tsvetelina Stoeva-Slavova’s with at least 48 hours notice for any cancellations or rescheduling of appointments. More than 48 hours notice = no fee due, 24-48hrs notice = 50% of the fee due, less than 24 hours notice = 100% of the fee due.
Refunds: Refunds are available up to 48hrs prior to the initial or follow up appointment. More than 48 hours notice = no fee due, 24-48hrs notice = 50% of the fee due, less than 24 hours notice = 100% of the fee due. Any refunds will be issued in the original form of payment.
Emergencies: In the event of a medical emergency, the patient should call 999 or go to the nearest hospital emergency department.
Limitation of liability: Tsvetelina Stoeva-Slavova will not be liable for any damages or injuries that may result from the provision of the services, except in cases of gross negligence or intentional wrongdoing.
Governing law: These terms and conditions will be governed by and construed in accordance with the laws of England and Wales.
Consent: All clients must sign a consent form before treatment.
Changes to terms and conditions: Tsvetelina Stoeva-Slavova reserves the right to update or modify these terms and conditions at any time, and will provide notice of any such changes to the patient.